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At Pertemps,
The average salary for:

Telesales Adviser
for a Permanent role in
West Midlands is
£30,000

Salary Ranges for this role

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Remote Telesales Executive

Pertemps Managed Solutions

£23,000 - £30,000 Per Annum

Full Time, Permanent

Coventry, West Midlands

Ref 191107095

Posted 10 days ago

See Job Description

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JOB DESCRIPTION

A Telesales Adviser is a professional who engages in outbound calls to potential customers with the goal of selling products or services. They provide advice, information, and assistance to customers during the sales process, contributing to the overall success of the sales team.

QUALIFICATIONS

Academic qualifications may be required. Training is typically received on-the-job, supplemented by short courses in practical skills. NVQs/SVQs in Sales at Levels 2 and 3 and apprenticeships are available.

TASKS

  • Initiate outbound calls to potential customers using a prepared script or talking points..
  • Present and explain the features, benefits, and value propositions of products or services to potential customers..
  • Identify and qualify leads by understanding customer needs and preferences..
  • Conduct sales consultations, provide advice, and address customer inquiries to guide them through the purchasing process..
  • Assist customers in placing orders, processing payments, and managing related transactions..
  • Identify opportunities for up-selling or cross-selling additional products or services based on customer needs..
  • Address customer inquiries, concerns, or issues, providing solutions and ensuring customer satisfaction..
  • Build rapport with customers, fostering positive relationships to enhance customer loyalty..
  • Maintain accurate records of customer interactions, orders, and relevant information in a CRM system..
  • Work towards achieving individual and team sales targets set by the organization..

Salaries from this search have been calculated using current and historical roles, which have been advertised with Pertemps in the last 2 years. Data is updated in real time as jobs are posted, and the search results calculate averages of all job posts that fit the role category.

Salary comparison results are intended as a rough guide only. Actual salaries may vary based on qualifications, experience, location and company type. Salary figures do not include bonuses or benefits.

We do not collect your salary information, this is only used for the page to provide you with enhanced information. Weekly pay is calculated by dividing the annual salary by 48 working weeks.

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